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Error loading player: No playable sources found

Error loading player: No playable sources found

You may have experienced problems while trying to watch videos or listen to audio media using your web browser. For example, you might receive the «Error loading player: No playable sources found» error and are unable to play video and audio directly from a particular website (or any website).

This error can be very frustrating, especially if you are trying to do work or research that requires video or audio. Many people have experienced «Error loading player: No playable sources found» for long periods (days or even weeks). Fortunately, there are ways to fix this error, which is becoming less prevalent due to solutions posted online. To fix the error, you might need to update the web browser, update or reinstall Adobe Flash Player, clear the browsing cache, add the particular site that contains audio or video to the Flash exceptions list and allow it, check if sites on the browser are allowed to run Flash, and check that installed third-party programs are not interfering with the browser and Adobe Flash Player.

In this guide, solutions are described thoroughly with screenshots. Follow the steps below and hopefully you will be able to watch videos and play audio within minutes.

Table of Contents:

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Update Web Browser

First, check if the browser is up-to-date. Most current browsers have an automatic update feature and so you do not need to update them manually. It is possible, however, that your browser is affected by bugs and thus unable to update itself automatically. Here, we show you how to check for Google Chrome and Mozilla Firefox updates manually. To check if you are using the latest browser version, open Google Chrome and click the three dots in the top-right corner, select «Help», and then click «About Google Chrome».

You will see the browser version. If it is not the latest, you should see a notification suggesting that you update Chrome. If there is no notification, the browser has been already updated to the latest version and you need to try a different method (below) to solve the problem.

To manually check for Mozilla Firefox updates, open the browser and click the three stripes (Open menu) in the top-right corner, and then click the «Help» option.

A new contextual menu will appear — click the «About Firefox» option.

Mozilla Firefox will start checking for updates. If there are any updates found, Mozilla will install them. If you already have the latest version, you will see the «Firefox is up to date» status.

Make Sure that Flash is Enabled

Adobe Flash Player is a free software created by Macromedia and used to view and stream audio and video, multimedia, and RIA (Rich Internet Application) created on the Adobe Flash platform. Adobe Flash Player runs as a plug-in on browsers but also works on supported mobile devices. Latest versions of Adobe Flash Players are available on Windows, Macintosh OS X, Linux, and ChromeOS. It also runs on web browsers such as Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, and Safari. To check if Flash is enabled on Google Chrome, simply type «chrome://settings/content» into the address bar and press Enter. You will see a list of content settings — find «Flash» and click it.

If you wish Flash to be enabled, ensure that the toggle is switched to the «On» position and it states «Ask first (recommended)» and not «Block sites from running Flash».

To check if Flash is enabled on Mozilla Firefox, click the tree stripes in the top-right corner and select the «Add-ons» option from the contextual menu.

Now select the «Plugins» section on the left pane and then select the «Always Activate» option near the Shockwave Flash, or select the «Ask to Activate» option if you want Firefox to ask you first before it starts using Shockwave Flash on a particular website.

Reinstall Adobe Flash Player

It is possible that there are some corruptions in the installed version of Adobe Flash Player and you need to reinstall it. Uninstall the currently-installed Adobe Flash Player and download the latest Adobe Flash Player manually from Adobe’s website. Install it, restart your computer, and see if this fixes the «Error loading player: No playable sources found» error.

NOTE: Make sure that you untick the checkboxes under Optional offers, unless you want the Adobe Flash installer to install McAfee Security Scan Plus and McAfee Safe Connect utilities.

Clear Browsing Cache

Browsing data consists of a records of web pages that you have visited in past browsing sessions, and typically includes the name of the website as well as its corresponding URL. Other private data components such as cache, cookies, saved passwords, etc., are also saved during your browsing session. This stored data can slow down your browser, prevent you from accessing websites, or even cause the «Error loading player: No playable sources found» error. To clear Google Chrome’s browsing data cache, click the three dots in the top-right corner, select «More tools», and click «Clear browsing data. «.

In Clear browsing data window, select the data you want to remove from your Google Chrome browsing cache and click the «CLEAR DATA» button. Make sure that you select to remove «Cookies and other site data», «Cached images and files» and «Hosted app data» and select the time range as «All time». Restart Google Chrome and see if you still receive the «Error loading player: No playable sources found» error.

To clear browsing cache in Mozilla Firefox, click the three stripes in the top-right corner and select «Options».

Now select «Privacy & Security» on the left pane and then click «clear your recent history» under «History». Then click «Clear Now» under «Cached Web Content».

Edit Browser Flash Exceptions Settings

You can manage exceptions in most popular web browsers and allow specific websites to run Flash. To add a particular website as an exception in Google Chrome, type the «chrome://settings/content/flash» address into Chrome’s address bar and press Enter. Click the «Add» button beside the «Allow» section and enter that particular website’s address (that gives the «Error loading player: No playable sources found» error) and click «Add». If there is more than one page giving this error, then repeat this step until you have entered all problematic websites as exceptions.

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We hope that the above guide provided a solution that fixed the problem and you can now watch videos and play audio. If you know of another method that fixed «Error loading player: No playable sources found», please share it with us by leaving a comment in the section below.

Video Showing How To Fix «Error loading player: No playable sources found» Error:

About the author:

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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This section deals with some of the essential methods to get rid of this error. Implement the methods accordingly to fix this error quickly and completely.

Method 1: Uninstall and Reinstall the Flash Player

If you have installed a corrupted version of Flash Player, you can face issues with it. So it will be better if you uninstall the Player and reinstall the same.

How to Uninstall Adobe Flash Player?

Uninstalling the Adobe Flash Player requires some easy and simple steps to follow.

  • Go to the Start Button. In the Start search box, write “Control Panel”.
  • From the search results, click on “Control Panel”.
  • In the Control Panel window, go to the “Programs” section. Now, search for “Flash player” from the list of available programs.
  • Right-click “Flash Player” on it. Choose “Uninstall” from the drop-down menu .

Now, you have successfully uninstalled the Flash Player from the device. You need to now install the latest version of Flash Player on the device.

How to Install the Flash Player?

After uninstalling the corrupted version of Flash player, you need to reinstall it again on the device to play videos and audios. To do that, you need to do as follows:

  • Open a Web Browser. Now, go to the official website of Adobe Flash player.
  • Read the onscreen instructions to install the Flash player on the device.
  • Tap on the “Install Now” button next.

Once you have successfully installed the Flash Player in the device, restart the device. Now try to play the video for which you were facing the error and check if you have fixed it.

Method 2: Clear Browser Cache

The recently saved files from the Web Browser can cause this error, So, it will be better if you clear the browser caches to prevent such error. Here is how you can clear the browser caches on the Web Browsers.

Google Chrome

If you are a Google Chrome user, then you need to go through the below-mentioned steps:

  • Open Chrome. Now tap on the three vertical dots that are on the above of the Chrome window.
  • From the drop-down menu, tap on the ”More Tools” option.
  • Now, go to the “Clear browsing data”. Next, select the ‘clear the following items from the beginning” option.
  • Check if the “cached images and files’ and ‘Cookies and other site data’ options are marked. Next, click on Clear Data.

Now, close the Chrome window and reopen it and check if you are able to play any video using the Flash Player.

Method 3: Update the Browser

If you are using an outdated or corrupted version of a web browser, you can face issues at the time of playing videos.

So, it is recommended to update the Web Browser that you are using to avoid such issues further. To update the Web Browser, you need to do the following:

Google Chrome

If you are a Google Chrome user, implement the below-mentioned steps to update the Browser:

  • Open Google Chrome. Now, go to the “Menu” button.
  • From the drop-down menu, choose the “Help” option. From there, tap on the “About Google Chrome” option.
  • If there is an update for Chrome, it will be shown in the next screen.
  • Follow the onscreen instructions next to get the latest version of Chrome.

Now, open Google chrome and check if you have solved the error.

Method 4: Enable Flash on the Browser

If applying the above methods did not help you to fix the error, then you should go for enabling Flash in Chrome. To do that, you need to do the following:

  • Open Chrome and then go to the address bar. In the address bar write “chrome://settings/content/flash“.
  • You will get an “Allow Sites to run flash is enabled” option in the next window. Make sure this option is enabled.

Now, restart Chrome and check if you have solved the error.

Method 5: Add Flash Exceptions

If you’re still getting the error, then add Flash exception in Google Chrome. To do that, you need to go through the below-mentioned steps:

  • Open Google Chrome. Tap on the “Menu” icon.
  • Click on the “Settings” option and then go to the “Advanced settings” section.
  • Now, under the “Privacy” section, choose the “Content Settings” option.
  • From there, click on the Flash Player application and add the website for which you were facing the error.

You can add any website to this page. If you are still stuck in the “error loading player: no playable sources found” errors, then proceed to the next and last method.

Method 6: Enter Safe mode with Networking

You can encounter this error due to any third-party applications or for the web browser extensions. If the reason is this, then you should use the web browser after entering into Safe Mode.

Once you enable the Safe Mode, all the third-party applications and software will be disabled by default. And if a conflict with the third-party applications and Adobe Flash Player is the reason for this error, then that will be fixed.

  • Tap on the Windows and R key together. This will open the Run dialog box.
  • In the Run dialog box, write “msconfig”. Hit the Enter button next to open the System Configuration tab.
  • In the System Configuration tab, go to the “Boot” section.
  • Make sure that the “Safe Boot” option is checked under the Boot options section.
  • Also, check that the “Network” section is marked. Tap on the “OK” button next to save the current changes.

Now, restart the device and check if the error is fixed. These were the ultimate solutions to apply when you will get the “error loading player: no playable sources found” message.

Fix 2. Update Your Web Browser

In addition to the Player itself, your outdated browser can also lead to the error loading player. So, you can try updating your browser. Here we take Google Chrome for example.

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Step 1. Open your browser, and then click the Menu button on the upper right corner.

Step 2. From the drop-down menu, select Help and click About Google Chrome from the submenu.

Step 3. If there is an updated version, you can follow the on-screen prompts to install all the patches.

Fix no. 2: Update your web browser app

In some cases, updating your web browser application might help you to fix some problems, including “Error loading player: No playable sources found” problem. Find out if this works for you by carrying out these guiding steps:

  • Open your browser app.
  • Select the three dots that are on the upper right corner of your browser window.
  • Locate Help and choose About Google Chrome (or other browsers).
  • If any updates are available, your browser will launch them automatically.
  • When the process is done, reboot the app.

Error loading player: No playable sources found [SOLVED]

Make sure to create a restore point just in case something goes wrong.

Method 1- Reinstall Adobe Flash Player

As we know that the major cause of this error is missing Adobe flash player, therefore, it would be better to reinstall Adobe Flash Player.

1.Start with uninstalling your current Adobe Flash player. To do this you can install the official Adobe Uninstaller from Adobe.

2.Run the uninstaller and follow the onscreen instructions.

3.Once the uninstallation is finished, you need to click here to Install Now to download fresh Adobe Flash Player for your device.

4.Once the Adobe flash player is installed successfully, you need to restart your device.

Now check if the problem is solved or not. If still you are not able to watch your favorite video, you need to move further to other methods.

Method 2 – Update Your Web Browser

Browsing on the outdated browser may also lead to show this error. Therefore, another workaround would be updating your web browser. Here we are explaining the steps of updating the Chrome browser.

1.Open your Chrome browser.

2.Now click on the menu, three dots on the right side.

3.Navigate to Help, here you will see About Google Chrome option, Click on it.

4.Chrome will start checking the latest updates for the browser. If there are updates, it will start to download and install the updates.

If Error loading player: No playable sources found is solved, that is good otherwise you need to opt for another workaround.

Method 3 – Clear Browser Cache

One of the probable reasons of The Error loading player: No playable sources could be your browser cache. Therefore, you need to clear all browser cache to solve this error. Below are the steps for clearing the Chrome browser cache.

1.Open Google Chrome browser.

2.Click on the three dots on the extreme right side of the browser, Menu.

3.Hover on More Tools section which will open a menu where you need to Click on Clear Browsing Data.

Note: Or you can directly press Ctrl+H to open History.

4.Now set the time and date, from which date you want the browser to delete cache files.

5.Make sure you enabled all checkboxes.

6.Click on Clear Data to execute the process of clearing the cache files from the browser.

Method 4 – Enable Flash on your browser

To enable Flash on browsers other than Chrome use this guide.

1.Open Chrome Browser.

2.Enter the following path in your browser address bar.


3.Here you need to make sure that Allow Sites to run flash is enabled.

4.Restart your browser.

Now check if you are able to stream online videos on your browser.

Method 5 – Add Flash Exceptions

1.Open Google Chrome on your PC.

2.Click on the three-dot menu from the extreme right then choose Settings.

3.Scroll down then click on Advanced.

4.Now under “Privacy and security” section click on Site settings or Content settings.

5.From the next screen click on Flash.

6.Add any website you want to run flash for under the allow list.

Method 6 – Make sure the Windows operating system is updated

Sometimes if Windows update files are pending, you may be encountering some difficulties while using your system. Therefore, it is advisable to check whether any updates are pending. If updates are pending, make sure you install them immediately and restart your system.

1.Press Windows + I to open system settings or directly type Windows Update Setting to navigate to the Update section.

2.Here you can refresh the Windows Update Files check option to let the Windows scan for any available updates for your device.

3.Download and install any pending updates.

Method 7 – Perform Clean Boot

1.Press the Windows Key + R button, then type msconfig and click OK.

2.Under the General tab under, make sure Selective startup is checked.

3.Uncheck Load startup items under selective startup.

4.Switch to the Service tab and checkmark Hide all Microsoft services.

5.Now click Disable all button to disable all the unnecessary services which might cause conflict.

6.On the Startup tab, click Open Task Manager.

7.Now in the Startup tab (Inside Task Manager) disable all the startup items which are enabled.

8.Click OK and then Restart. Now see if you’re able to fix Error loading player No playable sources found.

9.If you’re able to fix the above error in Clean boot then you need to find the root cause of the error to find a permanent solution. And to do this you will need to perform using a different approach which will discuss in this guide.

10.Once you have followed the above guide you will need to make sure your PC starts in Normal mode.

11.To do this press the Windows key + R button and type msconfig and hit Enter.

12.On the General tab, select the Normal Startup option, and then click OK.

13.When you are prompted to restart the computer, click Restart.


Above methods are valid and tested. Depending on the users’ system configuration and error root cause, any one of the above methods will help you fix Error loading player: No playable sources found. If you still experience this error after trying all methods, drop me a comment in the box, I will come out with some other solutions. Sometimes depending on the specific errors, we need to explore other solutions as well.

Fix #1: Allow Flash To Run

You need to check the site settings whether you have allowed the web page to run flash or not. By default, the permission to run flash should be set to “Ask“. But, it does not technically “ask” you. So, if you encounter an error on any website using flash, just head to its “Site settings” to allow flash to run.

Here’s how you can do that:

  1. Click on the lock icon at the left end of the address bar (as shown in the image above).
  2. Now, you will observe an option that says “Site settings“. Click on it.
  3. Look for the flash option and select from the drop-down menu to “Allow” flash (refer to the image below).

Why Does ‘Error Loading Player: No Playable Sources Found’ Error Occur?

The problem usually occurs while trying to stream videos online on a web browser. In spite of appropriate network requirements, this error is likely to arise. The error can be pretty frustrating when the user is trying to conduct essential tasks on the computer. The error appears due to a minor bug in the system which can be easily fixed. Specifically, the error message can commence due to the following reasons:

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1. Browser’s Cache: Cache is a hardware or software component which performs the function of storing data in order to let the computer perform faster. Now, browser possesses less capacity to store such caches, and there might be a chance that due to cache overloading such a problem might arise.

2. Out-dated Browser Version: The browser cannot perform evolved functions properly with timely update. Using an outdated browser version can indeed create such an error.

3. An Older Version of the Flash Drive: The leading cause of the error is when the user uses an Old flash drive. When the browser that the user is using does not allow flash to run, the error pops up.

Why Does Error Loading Player: No Playable Sources Found Error Occur?

The Error Loading Player: No Playable Sources Found is a message which pops up at the time when your video is about to play. It is a prevalent issue faced by people that occurs due to the problem that happens at the time of loading any online video in the browser. Despite a good internet connection, you may face trouble in watching any online video due to some reasons which cause Error Loading Player: No Playable Sources Found error. There are mainly three reasons behind this. These are:

1 – Your Browser’s Cache: Overloaded cache memory of the browser is one of the main reasons behind this Error Loading Player Message, which can hinder your video streaming session.

2 – An Outdated Version of Browser: Online videos can also be hindered from playing in the browser due to the older version of the app, which does not have new features in it. Thus, if you forgot to update your browser to a more original version, then you might be facing this error due to the same reason.

3 – An Older Version of Flash Drive: Older version of the flash drive is considered as the main culprit for causing the Error Loading Player: No Playable Sources Found. Thus, if you are unable to watch online videos, then your old flash drive might be causing the hindrance.

Since now you know the significant reasons behind the error message, we can move ahead to see the ways of how to fix this.

How can I fix player loading errors in Windows 10:

  1. Solution 1: Reinstall Adobe Flash Player.
  2. Solution 2: Clear browser cache.
  3. Solution 3: Update the browser.
  4. Solution 4: Add flash exceptions.
  5. Solution 5: Check for Windows updates.
  6. Solution 6: Enter Safe Mode with Networking.

1. Reinstall Adobe Flash Player

If you receive the Error loading player: No playable sources found message while using different web browser clients, you should reinstall Adobe Flash Player on your Windows 10 device:

  1. You can access this page and download the uninstaller from Adobe – run the uninstaller, follow on-screen prompts and wait while Adobe Flash Player is removed.
  2. Then, on your browser type Adobe Flash Player and access the Adobe official web page.
  3. From there you can download the latest version of Flash Player for your own Windows 10 system.
  4. So, download the software and then click on the downloaded file in order to run the installer.
  5. Follow on-screen prompts and complete the installation process.
  6. When done restart your browser as the Error loading player: No playable sources found should have been solved.

2. Clear browser cache

The Error loading player: No playable sources found bug might be happening because of the recent files saved within your browser. So, a good solution to fix the issue will be in clearing your browser cache.

Below you have the steps that can be used on Google Chrome, but you can similarly clear cache on any other web browser software.

  1. Open Google Chrome.
  2. Click on the three vertically dots displayed in the top right corner of the main window.
  3. From the list of options that will be displayed click on More tools.
  4. Next, select Clear browsing data.
  5. Choose to ‘clear the following items from the beginning’.
  6. And make sure that ‘cached images and files’ and ‘cookies and other site data’ options are checked.
  7. Restart your browser in the end.

If you also want to clear the auto-fill data in Google Chrome, be sure to check out this useful guide.

3. Update the browser

You can experience issues while trying to stream an online movie if you are using an outdated browser.

So, you should update your browser before trying anything else (again, the steps from below are for Google Chrome, though you can easily complete this operation for all the other web browser apps):

  1. Open Chrome.
  2. Click on the Menu button, as showed above.
  3. From the displayed list of options select Help.
  4. Pick About Google Chrome.
  5. If an update for your browser is available you will be prompted with the implied update.
  6. Just follow on-screen prompts and wait while all the patches are installed.

4. Add flash exceptions

  1. Run Google Chrome.
  2. Click on the Menu icon and go to Settings.
  3. Scroll down and click on Advanced settings.
  4. Under Privacy field find and click on the Content Settings entry.
  5. From there locate and access the Flash feature.
  6. And from this page you can add any website to the list.
  7. That should resolve the Error loading player: No playable sources found message.

5. Check for Windows update

If a Windows update cannot be installed or if an update is waiting in the background for your approval, you might experience different issues while using your web browsers. So, make sure that all the updates are applied:

  1. Press the Win+I keyboard keys.
  2. The System Settings window will be displayed.
  3. From there click on Update & Security.
  4. From the next window click on Windows Update (located in the left panel).
  5. If there is an update available you will see it displayed.
  6. So, apply the updates and then restart your Windows 10 device.

If you can’t open the Setting app, take a look at this article to solve the issue.

6. Enter Safe Mode with Networking

If the problem is caused by a third party app or by a recently added web browser extension, you should test your browser from Safe Mode. In Safe Mode all third party apps and software will be disabled by default.

Thus, if the issue will not exist in safe mode you will have to remove recently installed apps that might interfere with the Adobe Flash Player client. Here is how you can reboot your Windows 10 system into Safe Mode with Networking:

  1. Press Win+Rkeyboard hotkeys.
  2. The RUN box will be displayed.
  3. There, type msconfigand then press Enter.
  4. From System Configuration switch to Boot tab.
  5. Under Boot Options check the Safe boot box.
  6. And, from below, also check the Network feature.
  7. Save your changes and restart your Windows 10 system.

These are the troubleshooting solutions that can be applied when the Error loading player: No playable sources found problem occurs.

Tell us which method worked for you. Don’t forget to mention in the comments section below other similar fixes you used because that’s the only way in which we can still help other users who are facing the very same issue.

Editor’s Note: This post was originally published in October 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness

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